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fbo360_ramp

fbo360: The next generation of FBO software

Get full 360º visibility across your entire operation. This is the view you’ve been waiting for.

Built by you, for you. 

Welcome to World Fuel's organic ground-up software, 100% built on the needs of aviation customers. fbo360 is shaped by the ongoing inputs from more than 100 FBOs that have, and continue to, participate in the development, including initial discovery, usability testing, and product design feedback. 

Spend less time on the phone or radio
  • Keep your entire operation on the same page with real-time updates so CSRs and line managers have complete visibility into where aircraft is in the service request
  • Easily see full history and aircraft movement details, so you have a visual of what’s on the ramp at any time
  • Manage on the go and input data from the ramp with fbo360's mobile responsive design

Explore commonly asked questions and answers below.

Instant Information, Better Communication

Spend less time on the phone or radio
  • Keep your entire operation on the same page with real-time updates so CSRs and line managers have complete visibility into where aircraft is in the service request
  • Easily see full history and aircraft movement details, so you have a visual of what’s on the ramp at any time
  • Manage on the go and input data from the ramp with fbo360's mobile responsive design

Explore commonly asked questions and answers below.

Quickly get to what you need
  • Easily navigate interface with intuitive icons 
  • Quickly view open service requests and recent arrivals/departures on fbo360 dashboard
  • Oversee user accounts with admin and user-level settings
  • Manage multiple locations under one account
  • Take advantage of seamless data transfer with third-party integrations

Easy to Use

Quickly get to what you need
  • Easily navigate interface with intuitive icons 
  • Quickly view open service requests and recent arrivals/departures on fbo360 dashboard
  • Oversee user accounts with admin and user-level settings
  • Manage multiple locations under one account
  • Take advantage of seamless data transfer with third-party integrations
Work smarter, not harder
  • Receive automatic updates to fuel inventory based on activity in fbo360
  • Set pricing based on aircraft, customer, card, or division
  • Export and email invoices for simple sharing of receipts
  • Take advantage of automatic invoicing and see all invoices associated with a customer
  • Go 100% paperless and eliminate errors created by manual processes like scanning receipts and inputting tickets in multiple places

Automated Processes That Save Time

Work smarter, not harder
  • Receive automatic updates to fuel inventory based on activity in fbo360
  • Set pricing based on aircraft, customer, card, or division
  • Export and email invoices for simple sharing of receipts
  • Take advantage of automatic invoicing and see all invoices associated with a customer
  • Go 100% paperless and eliminate errors created by manual processes like scanning receipts and inputting tickets in multiple places
Reliable security so you can focus on your operation

We have security capabilities that only a fortune 100 company can boast. 

  • Never worry about security with World Fuel's info security team that includes a team of 35+ 
  • Stay up to date. Our network strength allows us to pull in third-party resources for regular auditing and compliance.
  • fbo360 is hosted on Amazon Web Service (AWS)which provides an internal infrastructure in the cloud and state-of-the-art servers, so we have centralized access to manage data 
  • Your data stays your data. All credit card information is saved via encrypted tokens so no credit card information is held in fbo360.

Explore commonly asked questions and answers below.

Dedicated Security Team

Reliable security so you can focus on your operation

We have security capabilities that only a fortune 100 company can boast. 

  • Never worry about security with World Fuel's info security team that includes a team of 35+ 
  • Stay up to date. Our network strength allows us to pull in third-party resources for regular auditing and compliance.
  • fbo360 is hosted on Amazon Web Service (AWS)which provides an internal infrastructure in the cloud and state-of-the-art servers, so we have centralized access to manage data 
  • Your data stays your data. All credit card information is saved via encrypted tokens so no credit card information is held in fbo360.

Explore commonly asked questions and answers below.

Reduce customer wait times
  • Save time with invoices that auto-populate information based on the related service request and completed tasks
  • Take advantage of card processing via avPOS
  • Easily set and apply discounts on the fly by customer or customer group
  • Greet returning customers with information already saved in customer profiles

Faster Checkout Process

Reduce customer wait times
  • Save time with invoices that auto-populate information based on the related service request and completed tasks
  • Take advantage of card processing via avPOS
  • Easily set and apply discounts on the fly by customer or customer group
  • Greet returning customers with information already saved in customer profiles

Common Questions

How secure is fbo360?

World Fuel's information security team includes a team of 25+. Along with our Chief Security Officer, this team manages and monitors Amazon Web Service (AWS). Our FBO software is hosted on AWS, which provides an internal infrastructure in the cloud and state-of-the-art servers, so we have centralized access to manage data. 


Our network strength also allows us to pull in third-party resources for regular auditing and compliance. 


No credit card information is held within the software itself. When the customer makes a payment, all credit card information is saved via encrypted tokens and handled on our gateway side. fbo360 is explicitly designed so that the software does not hold on to credit card info, so your data stays your data. 

What does the training process look like for fbo360?

fbo360 utilizes easy-to-use icons and is set up with the customer experience in mind, making it easy to train and use.


We want your team to be as prepared as possible for the new solution. Our training staff offers a comprehensive curriculum on setup, use, and troubleshooting during the pre-and post-conversion training session and are available for onsite visits. 


User videos will also be available for quick reference.
 

What type of support can you provide?

We have a deep support staff available to work with you at any time of the day. This staff is trained in every detail of the software and the aviation industry and familiar with an FBO's day-to-day activities. We are here to help in any way that we can and are available for onsite assistance. 

Can I use fbo360 alongside a different type of software I'm using for fuel inventory, accounting, etc?

We have integrations into third-party software like TCS and Flight Bridge. We also have seamless customer integration from QuickBooks Desktop.


We recognize that customers use multiple tools to manage their FBO. That’s why we work directly with companies like TCS, Flight Bridge, and Quickbooks instead of bypassing. Our platform is speaking with TCS, so information is updated automatically, and you don’t have to go back and forth chasing the correct information. For example, information on failed transactions is available within fbo360 instead of returning to TCS, so you can understand the issue and manage it for future transactions. 
 

Have a question or want a live demo of fbo360? Contact us and a member of our team will be in contact with you shortly.

Find Out More

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The Connected Truck

By digitally capturing all the key information right on the truck’s fuel meter, the Connected Truck not only eliminates errors, it also syncs wirelessly with a cloud-based hub which then transmits to your World Fuel FBO software.

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avPOS EMV Touchless

The need for efficient and safe processes is more vital today than ever before. avPOS EMV Touchless is the aviation industry’s first EMV-certified card processing solution. This addon integrates with avPOS or Total Aviation Software (TAS), so anyone with these software platforms can now offer an EMV-certified card processing solution.

Ready to learn more?

Contact our expert team to get started.

Want a demo?

Contact our team for a live demo.

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