World Fuel Trip Support recently helped a last-minute medical flight transporting a patient needing long-term treatment for a chronic illness. Backed by the APAC team on the day of the flight, three of our team members navigated permits and approvals during COVID-19.
Due to COVID-19, the standard operating procedures did not apply since most countries had border closures, and not all airports were accepting flights, tech stops, or permitting overnight crew rest. Every government agency had to be contacted before and after the flight’s stops for permits and approvals, including the Ministry of Health, local immigration, and CAA.
The customer’s limited-range aircraft created an unplanned diversion; the pilot had to cut their flight hours mid-trip. The World Fuel Trip Support team acted swiftly in maintaining permits and approvals through every leg of the trip.